Privacy Policy

Olivia's Boutique

1. General Information

Thank you for visiting Olivia’s Boutique. We appreciate your interest in our store and want to ensure that your personal information is handled with care and transparency.

Personal data refers to any information that can identify you directly or indirectly.

The data controller responsible for processing your personal information on this website is:

Olivia’s Boutique
Email: info@olivias-boutique.com

We use secure SSL (Secure Socket Layer) or TLS encryption to protect your data during transmission. You can recognize this by the “https://” in the address bar of your browser.

We do not use automated decision-making or profiling that has legal or significant effects on you.

2. Data We Collect When You Visit Our Website

When you browse our website without providing personal information, we automatically collect limited technical data (server log files), such as:

  • Pages visited

  • Date and time of access

  • Amount of data transferred

  • Referring website

  • Browser type

  • Operating system

  • IP address (anonymized where possible)

This data is used to ensure the stability, security, and proper functioning of our website.

3. Cookies

Our website uses cookies to improve your experience and make certain features work properly.

Cookies are small files stored on your device. Some are deleted after your session ends, while others remain for a longer period.

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Enable shopping cart functionality

  • Provide a smoother user experience

You can control or disable cookies at any time through your browser settings. Please note that disabling cookies may affect how the website functions.

When you first visit our website, you will be asked to accept or manage cookies through a consent banner.

4. Contacting Us

If you contact us via email or contact form, we will collect the information you provide (such as your name and email address).

We use this information only to:

  • Respond to your inquiry

  • Provide customer support

Your data will be deleted once your request has been fully handled, unless legal obligations require us to retain it longer.

5. Customer Accounts and Orders

When you place an order or create an account, we collect the necessary personal information to process your order, such as:

  • Name

  • Address

  • Email

  • Payment details

This information is used solely to complete your purchase and manage your account.

You can request deletion of your account at any time by contacting us at info@olivias-boutique.com.

6. Email Marketing

Newsletter

If you subscribe to our newsletter, we will send you updates, offers, and news about Olivia’s Boutique.

You can unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

Existing Customers

If you have made a purchase, we may send you emails about similar products or offers. You can opt out at any time.

7. Order Processing and Payments

To complete your order, your data may be shared with:

  • Shipping providers (for delivery)

  • Payment providers (for payment processing)

Payment Providers

We may use services such as:

  • PayPal

  • Klarna / SOFORT

These providers may process your data according to their own privacy policies.

8. Review Requests

If you have given consent, we may send you a one-time email asking you to leave a review about your purchase.

You can withdraw your consent at any time.

9. Social Media

Our website may include links to platforms like:

  • Facebook

  • Instagram

These are simple links, meaning no data is shared unless you click on them.

10. Online Marketing and Analytics

We may use tools such as:

  • Google Ads

  • Google Analytics

  • Facebook Pixel

These tools help us:

  • Understand website usage

  • Improve marketing

  • Show relevant advertisements

You can opt out of tracking through your browser settings or ad preferences.

11. Your Rights

Under data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to data processing

  • Request data transfer

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise any of these rights, contact us at:
info@olivias-boutique.com

12. Data Retention

We only keep your personal data as long as necessary for:

  • Order processing

  • Legal obligations (such as tax laws)

  • Legitimate business purposes

After that, your data will be securely deleted.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

info@olivias-boutique.com